PhotoCRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography business management platform at photocrm.io (the "Service"). By using PhotoCRM, you agree to the collection and use of information in accordance with this policy.
When you create an account, we collect:
When you use PhotoCRM to manage your photography business, we store:
For optional storage upgrades and invoice management:
We store the media files you upload to PhotoCRM:
Files are stored securely in Cloudflare R2 storage with encryption at rest and in transit.
When you connect third-party cloud storage services:
We only access the specific folders and files you authorize. You can revoke access at any time through your account settings.
We automatically collect information about how you use PhotoCRM:
For multi-user accounts (teams):
We use the collected information for the following purposes:
To provide, maintain, and improve PhotoCRM's features including client management, project tracking, file storage, invoicing, and client portals.
To create and manage your account, process optional storage upgrades, and provide customer support.
To send transactional emails (invoice notifications, project updates, password resets) and optional marketing communications (you can unsubscribe anytime).
To detect and prevent fraud, unauthorized access, and other security threats.
To understand how users interact with PhotoCRM and improve our features, performance, and user experience.
To comply with legal obligations, respond to lawful requests, and enforce our Terms of Service.
PhotoCRM does not sell, rent, or trade your personal information or client data to third parties for their marketing purposes.
We share data with trusted third-party service providers who help us operate PhotoCRM:
These providers are contractually obligated to protect your data and only use it for the specific services they provide to us.
When you share project files with your clients through client portals, your clients can access the specific project information and files you authorize. This is an intended feature of the Service.
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.
We implement industry-standard security measures to protect your information:
Important: While we implement robust security measures, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should use strong, unique passwords.
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:
You have the following rights regarding your personal information:
You can access, download, and export your data at any time through your account settings. Contact us at support@photocrm.io for a complete data export.
You can update or correct your account information and client data directly through the PhotoCRM interface.
You can delete your account and all associated data from your account settings. This action is permanent and cannot be undone.
You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email. You will still receive transactional emails necessary for the Service.
You can manage cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of PhotoCRM.
You can disconnect Google Drive or OneDrive integrations at any time from your settings. This will revoke PhotoCRM's access to your cloud storage.
PhotoCRM operates globally and your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country. By using PhotoCRM, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
PhotoCRM is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at support@photocrm.io and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of PhotoCRM after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PhotoCRM Privacy Team
Email:
Website: https://photocrm.io
We will respond to your inquiry within 30 days.
By using PhotoCRM, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree with this Privacy Policy, please do not use PhotoCRM.